Frequently Asked Questions
Home Removals
Here is a popular list of questions we are often asked regarding our Home Removals service.
We provide house removal services across Edinburgh, the Lothians, and surrounding areas. If you’re moving further afield, let us know, and we’ll do our best to assist.
Our moving service extends to the whole of the UK but the move should either start or end in or around Edinburgh.
It's best to book your removal service around 2-3 months in advance to secure your preferred date and time. This also allows ample time for planning and preparation.
However, if you've left it last minute to book your move, don't hesitate to get in touch and we'll do our best to fit you in!
We offer a full packing service, where we securely pack all your belongings for you.
We can also provide a range of packing materials so you can safely and securely pack your belongings by yourself, if preferred.
Absolutely. Our team can dismantle and reassemble furniture as part of the removal service, saving you time and hassle.
Yes, we take extra care when handling fragile or valuable items. We use high-quality packing materials and protective measures to ensure your belongings are safe.
Our team is experienced in safely moving large and heavy items such as pianos, wardrobes and sofas. Let us know in advance, and we’ll plan accordingly.
Yes, we can assist with long-distance moves anywhere within the UK. Let us know your destination, and we’ll provide a tailored quote and schedule.
However, your move should either start or end in or around the greater Edinburgh area.
Office Removals
Discover how our office removal service works with our list of helpful FAQs.
We work around your schedule and can move your office furniture and equipment outside of regular business hours if needed. Our goal is to keep your downtime to an absolute minimum and we are committed to working with you to ensure an efficient, stress-free office move.
We implement strict protocols to safeguard confidential documents, including secure packing and disposal methods to maintain data privacy and company security.
Yes, we can help completely clear your office or business premise, including responsibly disposing of unwanted furniture and equipment, including electronics.
This can be booked as a standalone service or in conjunction with our office relocation service
Yes, our team is trained and experienced in safely dismantling and moving electronics, such as computers, wires, printers etc.
However, please note that we do not take responsibly for setting up your electronics equipment once moved into your new premises.
House & Bereavement Clearance
Find out more about our compassionate and discreet house bereavement and clearance service with our list of handy FAQs.
Our house clearance service includes removing unwanted furniture, appliances, personal belongings, and general clutter.
A bereavement clearance service involves respectfully clearing a loved one’s property after their passing. We aim to make the process as smooth and stress-free as possible during this difficult time.
Our bereavement clearance service includes sensitively handling and removing items from the property, working closely with you to ensure all requirements are met during this difficult time.
Absolutely. We have experience handling properties in all conditions and are equipped to manage challenging clearances.
We strive to accommodate your schedule. In most cases, we can complete a clearance within one or two days. Let us know your timeline, and we’ll do our best to help.
No, you don’t need to be present if it’s too difficult or inconvenient. You can provide us with instructions, and our team will handle everything with sensitivity and professionalism.
Yes, we regularly collaborate with solicitors, estate executors, and family representatives to ensure the clearance process complies with legal and estate requirements.
Our team is trained to work with the utmost respect and confidentiality. We understand the importance of privacy and approach every clearance with care and professionalism.